Filing a New or Weekly Unemployment Claim

Purpose 

                             www.filectui.com

Consumer Contact Center is a direct link for Connecticut Department of Labor customers needing to file for Unemployment Insurance (UI), new or continued unemployment claims, or for any question related to Unemployment or a customer’s benefits. 

Filing a New or Weekly Unemployment Claim

Individuals can:

•file a New Claim

file a Weekly Certification (Weekly Claim

Create User ID and Password

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Create User ID and Password screen

Submit a Case Online

Locked Out of ReEmployCT Account – “Self Heal” Process

Locked Out of ReEmployCT Account – “Self Heal” Process

 Locked Out of ReEmployCT Account – “Self Heal” Process

Locked Out of Your Account – Ask for Help
(Creating a Case)

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Use Form If:

•experiencing errors with/cannot remember User ID

•cannot remember Password

•exhausted three (3) attempts to log into ReEmployCT

•exhausted three (3) attempts to reset Password in ReEmployCT

•

Note:  If not attempted to reset Password in ReEmployCT, go to www.filectui.com, select Reset My Password

 2

Request a Call Back from an CCC Agent

•allows Claimants to request Call Back if there are no available CCC Agents or

•if Claimant wants to be contacted by a CCC Agent

Work Search Waivers

Exemptions from Work Search Requirements

•member of Trade Union and connected to Union Hiring Hall

•Return to Work date within 13 weeks of filing initial Unemployment claim

•obtained new job that starts within 13 weeks of Claim Start Date

File Claim Continuation screen:

1.Answer YES to Are you a construction worker?

2.Provide NCCI code for associated trade (Drop down list)

3.Answer YES to Are you a member of a trade union?

**If Claimant answers questions correctly, omitted from Work Search Requirement 

National Council on Compensation Insurance (NCCI):  Class codes are four digits that help identify the type of work. Insurance companies use Class codes to estimate exposure to risk while determining workers’ compensation insurance. 

Work Search Waivers (Verification of Correct Entries)